Identity Theft Prevention

Types of phishing

  • Email Phishing
  • Website Phishing

What does RiverHills Bank do to prevent phishing?

  • We follow strict privacy policy guidelines to ensure your personal information is never shared with any third party source
  • 24/7 surveillance of debit cards for “suspicious activity”
  • For security purposes you will automatically be logged out of your online session after 15 minutes of inactivity
  • We require two-factor authentication, or a password along with security questions, to successfully log into your  RiverHills accounts online or on your mobile device

What you can do to prevent phishing?

  • Do not give any personal information out especially via email or online links
  • Don’t always trust the display name on emails;
    • Look more carefully at the email address
    • Be careful to check headers of emails as well for suspicious information, spelling errors, and
  • Don’t click on links within the email, but hover over them to assess if they look legitimate
  • Never open attachments in emails from unfamiliar senders
  • Analyze the greeting in the email
    • Most verified businesses will use personalized salutations
    • Likewise, the signature will usually have plenty of information on how to contact the person or company
  • Be cautious of urgent or threatening verbiage – scammers will try to use fear to get you to send them personal information